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Frequently Asked Questions

Who can attend?
Our classes are for all. You must be 18 years old and above to register for an account. Written parental consent is required for those aged under 18 years.  You will increase your cardio stamina, improve your muscle tone, build your core strength and confidence and get a great workout for your legs, tums and bums.

How do I know if the class is right for me?
Have a look at our class description to see which classes sound the most appealing to you. If you love to dance, Chilli's Pole Play, Pole Lyrical, Lyrical for Dummies, Burn the Floor classes focuses more on dance choreography. If you love tricks, SLAP also offer tricks only classes. 

Not sure of which pole level to enrol?
You are advised to enrol in classes that are of your level or lower for safety reasons. A $20 admin charge applies if an instructor requests that you change to a lower level class. Approach our instructors if you are unsure before you sign up. As a general guide, you should be able to execute the tricks below before considering to sign up for the next level:

Easy to Intermediate: Upside down V from floor, Handstand straddle, Handstand stag, Open & Closed Jamilla, Sitting V, Layout to fast spin, Spin climb arch out

Intermediate to Hard: Plank to invert v, Spin climb to invert v, Spinning Layback, Outside leg hang, Foldover to Inside Leg Hang, Butterfly, Worm, Elbow Stand, Half / Full Star, Violator

Hard to Junkie: Please speak to your Pole/Tricks Hard Instructor if you are keen on moving up to Junkie

How do I book in for a class?
You may book a class in person at our studio or online. Check out our online registration manual on how to book and pay for your classes online. 

Class availability
All places are on a first-come-first-serve basis. Booking will be confirmed once payment is received. We will find an alternative date if your first choice has been fully booked. Courses will start if we have a minimum number of people in it.  If your course runs low on sign-ups, you will be offered an alternative class and/or we may bring other courses into your class time slot. We will endeavour to only put clients of the same standard or level of learning together to make the classes run as smoothly as possible.

Class placements and transfers
Once payment has been processed, you are booked for the class/course you have specified. Thereafter, an administrative charge of $20 each time you make a class transfer.

Private classes You may have up to 3 participants in each lesson. Please contact your instructor to schedule your private session. Package is valid for 90 days from date of purchase. Balance credit will be forfeited when due and unutilised. Class will also be forfeited if 'no show', or cancellation is not made 48 hours before class, or 5 days before if class is set at peak hours (weekends all-day, Mon-Fri 12:00-2:30pm, 6:00-9:00pm). Any persons unable to complete their package due to illness or injury must inform SLAP at hello@slap.sg with a medical certificate for review, before the private package expires. Extensions will only be given in exceptional cases, at SLAP Dance Studio’s discretion. No refunds or credit notes will be made in any circumstances. 

Pole practice
One person to a pole. Book your session at  Student Online Portal or in-person at our Studio.
- Admin fee of $5 applies for any cancellation and change, under any circumstance (regardless of medical, travel or work plans) 
- Strictly no cash refund. Credits will be issued and can be used to offset class payment only, not for practice sessions or merchandise. Unused credits expires after 2 terms (i.e. 4 months). 
- Please email/phone to book a session if you have a Dance Card or Class Credits. Your dance card will expire 31 Dec 2018. Unused sessions will be forfeited so please practice hard! ;) 
- No teaching or learning of tricks with other students of another level or anyone outside of the studio. No filming of others without permissions.

Private Parties: Hens / Corporate / Divorce / Birthdays / Ladies Night Out
Full payment to be made 7 days before actual event. No refund for cancellation.

Gift certificates
These can be personalized, gift wrapped and delivered!  Please enquire with our friendly staff.

Pricing
Prices offered on SLAP Dance Studio website are quoted in Singapore Dollars. Prices exclude sales taxes, shipping and handling, unless otherwise stated, which will be added to your total invoice price, if applicable. You are responsible for any taxes, duties, tariffs and other fees associated with your order. We reserve the right to change prices for products or services offered on the website at any time. We do not provide price protection or refunds in the event of a price drop or promotional offering.

Refunds
Any persons unable to complete their course due to illness or injury must inform SLAP at hello@slap.sg with a medical certificate before the course ends. Refunds or credit notes will only be given in exceptional circumstances, at SLAP Dance Studio’s discretion.

High heel shoes policy
Students who choose to exercise in high heel shoes, must purchase their shoes directly from the SLAP Dance Studio or any reputable stripper heel retailer. You are not allowed to bring your own daily wear shoes. No exceptions.

Missed classes
You may make up for your missed class in another class that is not full and that is of the same or lower level and value.  This option must be exercised within the same term in which payment applies.

Health and safety
Every pupil is required to read and sign an indemnity form before any participation at SLAP Dance Studio.  Have you done so???

Tardiness
You will not be allowed to join the class if you are arrive more than 10 minutes after the scheduled start time.

What To Wear
Participants should wear fitness attire or any clothing in which you feel comfortable sweating and moving around freely. This includes but is not limited to t-shirts, shorts, spandex pants, sports bras, etc. Students may exercise in bare-feet or indoor high heel shoes.

How many people are there in a class?
For pole classes, its one to a pole, except for trials. For non-pole classes, we cater up to a larger group depending on studio size.

How long will it take for me to accomplish a level?
Everyone is different. Some students take 8 weeks (1 full term of classes) to become confident with a group of pole moves, while others take months. You may progress faster if you come to class regularly and do pole practice sessions. Don’t feel bad if you can’t move up right away. We have all been there. Plenty of practice is important. Don’t rush yourself. Trying moves before you are ready can result in injury. Your instructor will be able to tell when you are ready to move on to the next level.

Conduct
We reserve the right to terminate your arrangements with SLAP Dance Studio if your behaviour or that of any members in the booking is likely in our opinion to cause distress, damage, danger or to annoy customers, other members of the party, employees, property or anyone else. If you arrive for lessons or parties clearly under the influence of alcohol or drugs you will not be permitted to continue and you will not be able to complete your arrangements with us. You will not be eligible for any refund or compensation or any costs you have paid.

Changes to FAQs & Terms and Conditions
SLAP Dance Studio reserves the right to make changes to any part of the websites and to add to or change these Terms or the Privacy Policy. It is your responsibility to refer to the Terms whenever you access our websites. Every time you access our websites you agree to be bound by the Terms and the Privacy Policy as varied or amended from time to time.